If you are ordering a standard pack, you can add it to your shopping basket and check out on the website. A link to the pack will be attached to the confirmation email. You can open and save the pack to your computer from there. The file is in a zipped format. When you click on the link it will open and you will see all the individual files within the zip file. If you have any difficulty downloading or saving the pack, drop me a note and I can send another copy out on an email for you.

Click the button to contact me, and let me know which pack you would like and which council you are under. I will take a look at the specific requirements for your council (you may need to email them to me if they are not on their council website) and let you know the timescale for creating the pack. It is usually no more than a day or two. One the pack in complete I will let you know and drop you an invoice for payment. I email the pack over once payment is received.

Of course, in fact I often recommend that you buy the pack and go through it first as you might find it more straightforward than you expect. If you have a pack and later want me to complete it, or finish it, you can drop me a message or email and we can book you in. It will be classed as General Business Support and charged as such. You only pay for the time that you use. The 'Complete My Pack' page will give you an idea of how the process will work, and the time needed.

Pop the bundle into your shopping basket and check out. You will receive a blank copy of the template pack on the confirmation email, this is for your records and will help you to prepare for the questions that I will ask you. I will contact you to set up a communication channel for the questions (preferably WhatsApp) and we can agree a date to get started with your pack. It is usually within a couple of days.

Yes, there is a page for Individual Forms on the website. Some of the most popular are available to purchase through the shop, others are available if you drop me a message and let me know what you are looking for. Note that my Terms & Conditions (Service Agreement) templates are designed to complement the Registration Form in each pack, so it is important that you double check that your own forms fully cover all the subjects discussed in the T&Cs template.

Sadly not. Once you have it there is no way to return or exchange a digital file as you can make copies straight away. Please contact me before sending payment if you are unsure which documents you require for your business, I am happy to help.